Customer Service

RETURNS - ONLINE

If you are not satisfied with an item, simply return it in its original condition with all tags affixed and in original packaging, within 15 days of receipt. We will apply a credit to your original form of payment – less shipping, handling and gift wrapping charges. All sales of Gift Cards and “sale” items are final.

HOW TO RETURN A PURCHASE

Please mail us the completed bottom portion of your packing slip, included in your shipment, and the item(s) you wish to return. Please follow the instructions below.

- Pack items securely in the original box. Affix the return label, located at the bottom of your packing slip, to the outside of the box.
- Select the reason for return on the bottom portion of your packing slip.
- Enclose the bottom portion of the packing slip with the item(s) and retain the top portion for your records.

- Packages should be shipped through a traceable method such as Canada Post or Fed-Ex. Shipping insurance is recommended. Please note that the return label is not pre-paid, therefore, you will be responsible for the return shipping cost. We do not accept C.O.D.

Returns should be sent to:

Noah's Ark CMM

201 Chain Lake Drive

Halifax, NS

Canada

B3S 1C8

If you require any additional information please call our customer service team at 902-406-4770,